Refund & Returns Policy

Refund & Returns Policy

We want you to be happy with your order. Many of our apparel products are made to order, so our return policy is designed around made-to-order merchandise.

Returns and Exchanges

Because made-to-order apparel is produced specifically for your order, we do not accept returns or exchanges for incorrect size, incorrect color, or change of mind. Please review the product size chart and product details before placing your order.

Damaged, Defective, Misprinted, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or we sent you the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue so we can review it.

When the problem is caused by an OFA or production error, we will provide a replacement or refund at no additional cost to you. You generally will not need to mail a defective or incorrect item back unless we specifically request it.

Refunds

Approved refunds are issued to the original payment method. We do not charge a restocking fee.

Custom or Personalized Items

Custom or personalized products are not returnable or exchangeable except when the item is defective, damaged, misprinted, or incorrect due to an OFA or production error.

How to Request Help With an Order

Contact us through our customer support page and include your order number, the item involved, and a description of the issue. Please include clear photos when the issue involves damage, a defect, a printing problem, or an incorrect item. We will review the request and provide the next steps.